Store Team Settings

Last updated: November 4, 2025

Whether you are setting up a new member, adjusting roles, or managing permissions, this guide will help you navigate the process seamlessly.

Getting Started

The Team Settings page is designed to manage individual team members associated with your store. If you are managing a partner team, such as an agency, please refer to the Partner Settings tab located at the top right of your screen for dedicated options.

Overview of Team Member Information

Here’s what you’ll find in the Team Settings overview:

  • Member: Displays the name and the email address associated with the team member’s StoreHero user account.

  • Status: Indicates whether the team member's status is 'Active' or 'Invited'.

  • Role: Identifies the team member’s level of access. 'Administrator' roles have full permissions, while 'Team Member' roles can vary between full and partial permissions.

  • Permissions: This column shows the specific permissions granted to a team member, detailing their access within the platform.

Invite New Team Member

Sending an Invitation:

  • Navigate to the ‘Invite Team Member’ section.

  • Enter the team member’s email address.

  • Click on ‘Send Invite’.

  • You will then choose whether to grant ‘Full Access’—which includes all sales, marketing, and cost channels—or ‘Partial Access’, which limits the user to specific areas of the platform.

Edit Team Members

Modifying Team Member Settings:

  • Locate the team member you wish to edit and click on the three dots on the right-hand side of their row.

  • From here, you can adjust their role (e.g., changing an administrator to a team member), modify permissions, or remove the team member from this specific store account. Note that removing a team member does not delete their StoreHero account but simply revokes their access to this store.

Link Partner Account

Granting Access to a Partner:

  • In the ‘Link Partner Account’ section, enter the partner ID (e.g., an agency ID).

  • Click ‘Link Partner’.

  • This action allows the partner to manage access for their team members under their own account settings.

Saving Your Settings

Ensure all changes are saved by clicking the ‘Save’ button after making adjustments. This will ensure all your updates are applied and retained.